Buy in TeleCajas.com is very simple. Just follow these steps:
1.Choose the category and subcategory where you can find the product(s) you want to buy.
2.View the product/s you are interested in. Through a click you will get an enlargement of the photograph; some products have several photographs. You will also be able to consult its description, composition, reference and price.
3.Select a product, the number of units and add the item to the basket. Then you can choose to continue shopping or place an order.
4.If you want to continue shopping, repeat the process. If you want to place the order, click on the place order button to start the checkout process.
5.Enter all the requested data, shipping and billing address and make sure they are correct.
6.Select a payment method: Visa, Paypal or Bank Transfer, Amazon pay or Stripe
7.Confirm the order and proceed, if necessary, to payment.
8.You will receive an email confirming your order.
in which countries can I buy online?
Currently you can make your purchase in Spain and Portugal.
do you restock items that are "out of stock"?
If an item is out of stock, we will try to restock it as soon as possible. If there is no stock, the website will indicate that it is out of stock.
will I receive the same product I see in the photo?
is it possible to receive periodic information in my email with the latest news and offers from TeleCajas.com?
Yes, by simply clicking on "Newsletter" you will receive information about the latest news from TeleCajas.com.
can I unsubscribe from the TeleCajas.com?
In the "Unsubscribe Newsletter" section of any of our Newsletter e-mails you have received, you can easily unsubscribe. Fill in your details and select "send".
how can I be sure that I have made my purchase?
Once you have placed your order, you will receive a confirmation email. If you don't receive it, please contact us https://www.telecajas.com/es/contactenos
can I remove an item from my order?
Yes, you can remove unwanted items from your shopping cart as long as you have not processed the order.
can I cancel my order?
Yes, you can cancel your order by calling Customer Service at +34665532358 or by contacting https://www.telecajas.com/es/contactenos
what should I do if I receive a defective item?
TeleCajas.com only sells items in perfect condition, so if, exceptionally you receive an item with a defect please contact https://www.telecajas.com/es/contactenos Also from your customer account you can request returns of defective items
what should I do if I receive an incorrect item?
If on any occasion, by mistake, you receive an item that you have not ordered, please contact us at https://www.telecajas.com/es/contactenos