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If you or your company is fiscally located outside the Spanish national territory and is registered in the VIES system of intra-community operators, you can request TeleCajas to issue invoices free of the corresponding VAT applicable in Spain.
For more information, you can consult the Headquarters of the Spanish Tax Administration Agency:
https://sede.agenciatributaria.gob.es/Sede/en_gb/procedimientoini/ZZ09.shtml
You can also check the Validation of the VAT number in VIES from this link of the European Commission:
https://ec.europa.eu/taxation_customs/vies/#/vat-validation