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FREE DELIVERY !!! ALL SPAIN AND PORTUGAL 24/48 H
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Ver compra   Shopping Cart
Información cajas   How to Place an Order
Atención al cliente   Customer Service
 Information
Proyecto Social  Wellfare Projects
¿Cómo Embalar?  Packaging advice
Shopping Cart Ver compra

How to Place an Order
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» On the web site

Placing an order on the web site is very easy and safe. In the same way as we go to a Supermarket, on the web site we find an empty Shopping Cart at the beginning and we will add items (“Add to Cart” Key) which we wish to buy in a transparent and intuitive way.

If you want to see what you have ordered click on Shopping Cart Ver compra at the top of the page.

If you wish you can continue shopping.

Cómo realizar su pedido de cajas de cartón


Once you have finished choosing and you have checked what is in your cart click Shopping Cart Ver compra and it will take you to a safe page where you can fill out your form of payment and the address for the delivery.

This is a safe page which means all the information is protected by SSL-128 technology (one of the most used methods of codifying in the world).

 
» By e-mail
pedidos@telecajas.com
Sending your personal information, article reference number and the number of kits you wish to buy.
 
» By Telephone

(+34) 954 99 88 00

From 10am to 7pm Monday to Friday

 

 Delivery Process
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» The deliveries are cost free on the Spanish Portugal Peninsula on the following work day as long as the order covers a minimum of ten cardboard boxes (any model), or the price of the order is over 19,90 €.

Cómo realizar su pedido de cajas de cartón


Saturday Deliveries
It is possible to receive a delivery on Saturday in Provincial Capitals paying a supplement of 20,00 €for orders made before 7.00 pm on the previous Friday.

In case of absent addressee, mistaken address, etc.
LIn case the addressee is not home at the time of delivery, a second delivery will be free. Three or more deliveries, incorrect addresses or other mistaken information will have a surcharge of 15,00 €.

Canary Islands, Ceuta and Melilla, Gibraltar and Madeira
Not possible at this moment

Balearic Islands
The deliveries to the Balearic Islands will have a surcharge of 20€ (VAT INcl).

Return Policy
The merchandise can be returned within 48h of delivery with a 30% restocking charge. Customers must pay return transportation cost of the merchandise to our warehouses. In case of early cancellation of the order Telecajas will return the total amount pay, decremented by 3% (min. 3€) due bank transfer commission fee.

 


Important:

There are certain circumstances (destinies located far from towns, difficult weather conditions, extraordinary circumstances and rush hour deliveries) when deliveries will be extended to 48/72 hours, with no possibility of complaint to Telecajas for this delay. Therefore, we recommend you place your order 3 days ahead of time.

 
 
Forms of Payment
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Tarjeta de Crédito » Credit Card Payment Online
(use this option if your card is activated to make electronic payments online)
Tarjeta por teléfono » Credit Card Data Encrypted Secure Payment
(use this option if you get an error with the previous option or your card is not activated for electronic payments online)
Tarjeta por teléfono » Credit Card by Phone
(we call to the phone number given by you in confidence)
Paypal » Paypal : Online payment system.
Tranferencia Bancaria » Bank Transfer (Account: 0075 3141 61 0605309187)

IBAN: ES35 0075 3141 6106 0530 9187 
Code BIC/SWIFT: POPUESMM 
Telecajas a Domicilio, S.L.

(you'll receive an email with instructions and our bank account number. Additional delay 24h delivery)
 

 Safe Payment
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» When you are going to pay using

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The TELECAJAS website forward you to HTTPS pages (based on Secure Socket Layers  (SSL) to create a numbered channel) which have both platforms.

The system which we use guaranties total safety of your personal information throughout the web. Your personal information is treated with total confidentiality and protection.

It also refers you to an HTTPS page by selecting Credit Card Payment Secure Encrypted Data from our website. Use this if you get any error with the previous option or your card is not activated for online electronic payments.

You will see that it is a secure page because the symbol Cómo realizar su pedido de cajas de cartón will be shown at the bottom of your browser.


IMPORTANT: Your browser must be configured with the default security options; if you apply a higher level, "Shopping Cart" may not work properly.

If you need more information about 4B Secure Payment click  here
If you need more information about PayPal Secure Payment  here

Cómo realizar su pedido de cajas de cartón
 

  Quality Guarantee
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Our cardboard Boxes are made from special type of cardboard which is more resistant to damp. All are brand new, clean and packaged for longer life.

The packaging material which we use has a cushioning effect and/or sealing to protect your delicate objects.

Furthermore TeleCajas offers an Express transportation service of complete confidence using one of the best Spanish courier services FREE OF CHARGE.

100% Recyclable boxes: The environment and our forests thank you for your collaboration in helping us save paper and cardboard, once you have used the boxes please deposit them in a suitable recycling container.

Return Policy
The merchandise can be returned within 48h of delivery with a 30% restocking charge. Customers must pay return transportation cost of the merchandise to our warehouses.

Certificado de Adecuación a Buscadores: